Reid, J. M., Jr, & Silleck, A. (1990). Better business letters: A self-instructional book to develop skill in writing (4th ed.). Addison-Wesley Publishing Company, Inc.
Citação do estilo Chicago (17ª ed.)Reid, James M., Jr, e Anne Silleck. Better Business Letters: A Self-instructional Book to Develop Skill in Writing. 4th ed. Reading, Massachusetts: Addison-Wesley Publishing Company, Inc, 1990.
Citação MLA (9ª ed.)Reid, James M., Jr, e Anne Silleck. Better Business Letters: A Self-instructional Book to Develop Skill in Writing. 4th ed. Addison-Wesley Publishing Company, Inc, 1990.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.