Service systems management and engineering creating strategic differentiation and operational excellence

Dades bibliogràfiques
Autor principal: Chang, C. M. (Ching Ming) 1935-
Format: Llibre
Idioma:English
Publicat: Hoboken, N.J. John Wiley & Sons c2010.
Matèries:
Accés en línia:Also available online for University of the Philippines Diliman via Wiley Online Library. Click here to access