Service systems management and engineering creating strategic differentiation and operational excellence

書目詳細資料
主要作者:	Chang, C. M. (Ching Ming) 1935-
格式:	圖書
語言:	英语
出版:	Hoboken, N.J. John Wiley & Sons c2010.
主題:	Systems engineering. Management information systems. Service industries > Information technology > Management.
在線閱讀:	Also available online for University of the Philippines Diliman via Wiley Online Library. Click here to access