Service systems management and engineering creating strategic differentiation and operational excellence

Detalles Bibliográficos
Autor principal:	Chang, C. M. (Ching Ming) 1935-
Formato:	Libro
Lenguaje:	English
Publicado:	Hoboken, N.J. John Wiley & Sons c2010.
Materias:	Systems engineering. Management information systems. Service industries > Information technology > Management.
Acceso en línea:	Also available online for University of the Philippines Diliman via Wiley Online Library. Click here to access