McConnon, S., & McConnon, M. (2010). Managing conflict in the workplace: How to develop trust and understanding and manage disagreements (4th ed.). How to Books.
Chicago-Zitierstil (17. Ausg.)McConnon, Shay, und Margaret McConnon. Managing Conflict in the Workplace: How to Develop Trust and Understanding and Manage Disagreements. 4th ed. United Kingdom: How to Books, 2010.
MLA-Zitierstil (9. Ausg.)McConnon, Shay, und Margaret McConnon. Managing Conflict in the Workplace: How to Develop Trust and Understanding and Manage Disagreements. 4th ed. How to Books, 2010.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.