McConnon, S., & McConnon, M. (2010). Managing conflict in the workplace: How to develop trust and understanding and manage disagreements (4th ed.). How to Books.
Chicagoスタイル(17版)引用形式McConnon, Shay, , Margaret McConnon. Managing Conflict in the Workplace: How to Develop Trust and Understanding and Manage Disagreements. 4th ed. United Kingdom: How to Books, 2010.
MLA(9版)引用形式McConnon, Shay, , Margaret McConnon. Managing Conflict in the Workplace: How to Develop Trust and Understanding and Manage Disagreements. 4th ed. How to Books, 2010.
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