Lovelock, C., & Wright, L. (2002). Principles of service marketing and management (2nd ed.). Prentice-Hall.
Chicagoスタイル(17版)引用形式Lovelock, Christopher, , Lauren Wright. Principles of Service Marketing and Management. 2nd ed. Upper Saddle River, N.J: Prentice-Hall, 2002.
MLA(9版)引用形式Lovelock, Christopher, , Lauren Wright. Principles of Service Marketing and Management. 2nd ed. Prentice-Hall, 2002.
警告: この引用は必ずしも正確ではありません.