Citace podle APA (7th ed.)

Lovelock, C., & Wright, L. (2002). Principles of service marketing and management (2nd ed.). Prentice-Hall.

Citace podle Chicago (17th ed.)

Lovelock, Christopher, a Lauren Wright. Principles of Service Marketing and Management. 2nd ed. Upper Saddle River, N.J: Prentice-Hall, 2002.

Citace podle MLA (9th ed.)

Lovelock, Christopher, a Lauren Wright. Principles of Service Marketing and Management. 2nd ed. Prentice-Hall, 2002.

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