Smart negotiating it's a done deal - Dolan, John Patrick 1949- ([Irvine Calif.] Entrepreneur Press, 2006)
The Dolan strategy for effective negotiation -- Preparing to implement your strategy -- Negotiate on the same wavelength -- Questions: the most powerful tool of an expert negotiator -- Agree on the ground rules before you jump into the issues -- Don?t fight: search for solutions -- Mastering basic negotiating tactics -- How to make the other side play fair -- Breaking impasses -- Negotiate with strength, no matter what your position.
Keywords: Negotiation