Johnson, A. R. A coal in the heart: Self-relevance as a post-exit predictor of consumer anti-brand actions. Journal of consumer research.
Chicago-Zitierstil (17. Ausg.)Johnson, Allison R. "A Coal in the Heart: Self-relevance as a Post-exit Predictor of Consumer Anti-brand Actions." Journal of Consumer Research .
MLA-Zitierstil (9. Ausg.)Johnson, Allison R. "A Coal in the Heart: Self-relevance as a Post-exit Predictor of Consumer Anti-brand Actions." Journal of Consumer Research, .
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.