APA (7th ed.) Citation

DiVanna, J. A. (2004). The future of retail banking: Delivering value to global customers. Palgrave Macmillan.

Chicago Style (17th ed.) Citation

DiVanna, Joseph A. The Future of Retail Banking: Delivering Value to Global Customers. New York: Palgrave Macmillan, 2004.

MLA (9th ed.) Citation

DiVanna, Joseph A. The Future of Retail Banking: Delivering Value to Global Customers. Palgrave Macmillan, 2004.