APA (7th ed.) Citation

Evans, J. R., & Lindsay, W. M. (2010). Understanding total quality management. Cengage Learning Asia.

Chicago Style (17th ed.) Citation

Evans, James Robert, and William M. Lindsay. Understanding Total Quality Management. Singapore: Cengage Learning Asia, 2010.

MLA (9th ed.) Citation

Evans, James Robert, and William M. Lindsay. Understanding Total Quality Management. Cengage Learning Asia, 2010.