Lucas, R. W. (2005). People strategies for trainers: 176 tips and techniques for dealing with difficult classroom situations. American Management Association.
Chicago Style (17th ed.) CitationLucas, Robert W. People Strategies for Trainers: 176 Tips and Techniques for Dealing with Difficult Classroom Situations. New York: American Management Association, 2005.
MLA (9th ed.) CitationLucas, Robert W. People Strategies for Trainers: 176 Tips and Techniques for Dealing with Difficult Classroom Situations. American Management Association, 2005.
Warning: These citations may not always be 100% accurate.