Collins, S. D., & O'Rourke, J. S. (2009). Managing conflict and workplace relationships (2nd ed.). South-Western Cengage Learning.
Čikaški stil citiranja (17. izdanje)Collins, Sandra Dean, i James S. O'Rourke. Managing Conflict and Workplace Relationships. 2nd ed. Mason, OH: South-Western Cengage Learning, 2009.
MLA način citiranja (9. izdanje)Collins, Sandra Dean, i James S. O'Rourke. Managing Conflict and Workplace Relationships. 2nd ed. South-Western Cengage Learning, 2009.
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