1-800-Philippines understanding and managing the Filipino call center worker

1-800-Philippines understanding and managing the Filipino call center worker

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Détails bibliographiques
Auteur principal: Alampay, Ma. Regina Hechanova
Collectivité auteur: Ateneo de Manila University. Institute of Philippine Culture
Format: Livre
Langue:English
Publié: Quezon City Institute of Philippine Culture, Ateneo de Manila University c2010.
Collection:IPC culture and development series no. 6
Sujets:
Call centers > Philippines.
Call center agents > Philippines.
Call center agents > Job descriptions > Philippines.
Call center agents > Job satisfaction > Philippines.
Call center agents > Job stress > Philippines.
Call center agents > Psychology.