Alampay, M. R. H. (2010). 1-800-Philippines: Understanding and managing the Filipino call center worker. Institute of Philippine Culture, Ateneo de Manila University.
Cita Chicago Style (17a ed.)Alampay, Ma. Regina Hechanova. 1-800-Philippines: Understanding and Managing the Filipino Call Center Worker. Quezon City: Institute of Philippine Culture, Ateneo de Manila University, 2010.
Cita MLA (9a ed.)Alampay, Ma. Regina Hechanova. 1-800-Philippines: Understanding and Managing the Filipino Call Center Worker. Institute of Philippine Culture, Ateneo de Manila University, 2010.
Precaución: Estas citas no son 100% exactas.