TY  - BOOK
T1  - Customer-focused transit a synthesis of transit practice
T2  - Synthesis of transit practice (Transit Cooperative Research Program)
A1  - Potts, John F.
LA  - English
PP  - Washington, D.C.
PB  - National Academy Press
YR  - 2002
UL  - https://tuklas.up.edu.ph/Record/UP-99796217609855639
OP  - 100
NO  - At head of title: Transit Cooperative Research Program.
NO  - "Research sponsored by the Federal Transit Administration in cooperation with the Transit Development Corporation."
NO  - "Transportation Research Board, National Research Council."
CN  - TA1001.5 N381 no. 45
SN  - 030906922X
KW  - Local transit : Customer services.
KW  - Customer services.
ER  -