Potts, J. F. (2002). Customer-focused transit: A synthesis of transit practice. National Academy Press.
Dyfyniad Arddull ChicagoPotts, John F. Customer-focused Transit: A Synthesis of Transit Practice. Washington, D.C: National Academy Press, 2002.
Dyfyniad MLAPotts, John F. Customer-focused Transit: A Synthesis of Transit Practice. National Academy Press, 2002.
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