A guidebook for developing a transit performance-measurement system - Transit Cooperative Research Program; Transit Development Corporation; National Research Council (U.S.). Transportation Research Board; Kittelson & Associates (Washington, D.C. Transportation Research Board, 2003)
At head of title: Transit Cooperative Research Program.
"Research sponsored by the Federal Transit Administration in cooperation with the Transit Development Corporation."
"Transportation Research Board, National Research Council."
Includes bibliographical references (p. 363-368).
Also available online via the TRB Publications Program web pages (http://gulliver.trb.org/publications/).
Keywords: Local transit -- Evaluation; Local transit -- Management; Local transit -- Cost effectiveness; Organizational effectiveness