Designing the soft side of customer service.

Designing the soft side of customer service.

Xehetasun bibliografikoak
Argitaratua izan da:California management review V. 53, 2-3 (2011).
Egile nagusia: Dasu, Sriram
Formatua: Artikulua
Hizkuntza:English
Gaiak:
Customer services.
Quality of service.
Customer attitudes.