Consumer complaint and redress-seeking behavior of selected UP students
This study described the consumer complaint and redress-seeking behavior of selected UP students, the outcome of their previous complaint experiences and their perceived barriers to complaining. A total of 31 registered students from the University of the Philippines-Diliman were selected and includ...
| 1. Verfasser: | |
|---|---|
| Weitere Verfasser: | |
| Format: | Abschlussarbeit |
| Sprache: | English |
| Veröffentlicht: |
2011.
|
| Schlagworte: |