Guide for customer-driven benchmarking of maintenance activities

Guide for customer-driven benchmarking of maintenance activities

Bibliographic Details
Main Author: Hyman, William A. (William Albert) 1944-
Corporate Authors: National Cooperative Highway Research Program, National Research Council (U.S.). Transportation Research Board, American Association of State Highway and Transportation Officials, Booz, Allen & Hamilton
Format: Book
Language:English
Published: Washington, D.C. Transportation Research Board 2004.
Series:Report (National Cooperative Highway Research Program) 511.
Subjects:
Roads > Maintenance and repair > Management.
Highway departments > Management.
Benchmarking (Management)
Online Access:Online version