APA (7th ed.) Citation

Hyman, W. A. (2004). Guide for customer-driven benchmarking of maintenance activities. Transportation Research Board.

Chicago Style (17th ed.) Citation

Hyman, William A. Guide for Customer-driven Benchmarking of Maintenance Activities. Washington, D.C: Transportation Research Board, 2004.

MLA (9th ed.) Citation

Hyman, William A. Guide for Customer-driven Benchmarking of Maintenance Activities. Transportation Research Board, 2004.