Who killed the virtual case file? [case management software].

Who killed the virtual case file? [case management software].

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This paper discusses how the FBI's 170 million Virtual Case File (VCF) IT project became one of the most highly publicized software failure in history. According to a report by the US Department of Justice's inspector general, VCF's failure may be attributed to several factors includi...

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Publicat a:IEEE spectrum 42, 9(duplicate) (2005).
Autor principal: Goldstein, H.
Format: Article
Idioma:English
Matèries:
FBI.
IT management.
Automated case support system.
Bug-ridden software package.
Case management software.
Paper-based work environment.
Virtual case file project.
Vital investigative information.