Locker, K. O., & Kaczmarek, S. K. (2009). Business communication: Building critical skills (4th ed.). McGraw-Hill Higher Education.
Citação norma ChicagoLocker, Kitty O., and Stephen Kyo Kaczmarek. Business Communication: Building Critical Skills. 4th ed. New York: McGraw-Hill Higher Education, 2009.
Citação norma MLALocker, Kitty O., and Stephen Kyo Kaczmarek. Business Communication: Building Critical Skills. 4th ed. McGraw-Hill Higher Education, 2009.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.