Griffin, J. (2008). How to say it at work: Power words, phrases, and communication secrets for getting ahead (2nd ed.). Prentice Hall.
Chicago-Zitierstil (17. Ausg.)Griffin, Jack. How to Say It at Work: Power Words, Phrases, and Communication Secrets for Getting Ahead. 2nd ed. New York: Prentice Hall, 2008.
MLA-Zitierstil (9. Ausg.)Griffin, Jack. How to Say It at Work: Power Words, Phrases, and Communication Secrets for Getting Ahead. 2nd ed. Prentice Hall, 2008.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.