Satisfied customers tell three friends, angry customers tell 3,000 running a business in today's consumer driven world
| Glavni autor: | |
|---|---|
| Format: | Knjiga |
| Jezik: | English |
| Izdano: |
New York
Doubleday
c2008.
|
| Teme: |
| Glavni autor: | |
|---|---|
| Format: | Knjiga |
| Jezik: | English |
| Izdano: |
New York
Doubleday
c2008.
|
| Teme: |