Collins, S. D., & O'Rourke, J. S. (2009). Interpersonal communication: Listening and responding (2nd ed.). South-Western Cengage Learning.
Citação norma ChicagoCollins, Sandra Dean, and James S. O'Rourke. Interpersonal Communication: Listening and Responding. 2nd ed. Mason, Ohio: South-Western Cengage Learning, 2009.
Citação norma MLACollins, Sandra Dean, and James S. O'Rourke. Interpersonal Communication: Listening and Responding. 2nd ed. South-Western Cengage Learning, 2009.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.