Collins, S. D., & O'Rourke, J. S. (2009). Interpersonal communication: Listening and responding (2nd ed.). South-Western Cengage Learning.
Cita Chicago (17th ed.)Collins, Sandra Dean, i James S. O'Rourke. Interpersonal Communication: Listening and Responding. 2nd ed. Mason, Ohio: South-Western Cengage Learning, 2009.
Cita MLA (9th ed.)Collins, Sandra Dean, i James S. O'Rourke. Interpersonal Communication: Listening and Responding. 2nd ed. South-Western Cengage Learning, 2009.
Atenció: Aquestes cites poden no estar 100% correctes.