Dodson, A. (1996). Writing business letters: How to tackle your day-to-day business correspondence successfully. Grolier.
Citazione stile Chigago Style (17a edizione)Dodson, Ann. Writing Business Letters: How to Tackle Your Day-to-day Business Correspondence Successfully. Wanchai, Hong Kong: Grolier, 1996.
Citatione MLA (9a ed.)Dodson, Ann. Writing Business Letters: How to Tackle Your Day-to-day Business Correspondence Successfully. Grolier, 1996.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.