Evans, J. R. (2011). Quality management, organization, and strategy (6th ed.). South-Western Cengage Learning.
Chicago-Zitierstil (17. Ausg.)Evans, James R. Quality Management, Organization, and Strategy. 6th ed. Australia: South-Western Cengage Learning, 2011.
MLA-Zitierstil (9. Ausg.)Evans, James R. Quality Management, Organization, and Strategy. 6th ed. South-Western Cengage Learning, 2011.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.