Cita APA (7th ed.)

Evans, J. R. (2011). Quality management, organization, and strategy (6th ed.). South-Western Cengage Learning.

Cita Chicago (17th ed.)

Evans, James R. Quality Management, Organization, and Strategy. 6th ed. Australia: South-Western Cengage Learning, 2011.

Cita MLA (9th ed.)

Evans, James R. Quality Management, Organization, and Strategy. 6th ed. South-Western Cengage Learning, 2011.