Comparing knowledge management in health-care and technical support organizations.

Comparing knowledge management in health-care and technical support organizations.

Although knowledge management (KM) tools are well established in technical support organizations, health-care organizations have only recently become aware of their benefits. This research investigates whether health care should adopt the same tools taking into account the different KM requirements...

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Detalhes bibliográficos
Publicado no:IEEE Transactions on information technology in biomedicine 9, 2 (2005).
Autor principal: Ghosh, B.
Formato: Artigo
Idioma:English
Assuntos:
Clinical knowledge management.
Codification approach.
Health-care.
Information technology.
Interactive knowledge Web.
Chain structure.
Interpretive knowledge.
Knowledge management focusing.
Personalization approach.
Problem resolution.
Technical support organization.