Cita APA

Buttle, F. (2009). Customer relationship management: Concepts and technologies (2nd ed.). Butterworth-Heinemann.

Citación estilo Chicago

Buttle, Francis. Customer Relationship Management: Concepts and Technologies. 2nd ed. Oxford: Butterworth-Heinemann, 2009.

Cita MLA

Buttle, Francis. Customer Relationship Management: Concepts and Technologies. 2nd ed. Butterworth-Heinemann, 2009.

Warning: These citations may not always be 100% accurate.