Juran, J. M., & De Feo, J. A. (2010). Juran's quality handbook: The complete guide to performance excellence (6th ed.). McGraw Hill.
Citazione stile Chigago Style (17a edizione)Juran, Joseph M., e Joseph A. De Feo. Juran's Quality Handbook: The Complete Guide to Performance Excellence. 6th ed. New York: McGraw Hill, 2010.
Citatione MLA (9a ed.)Juran, Joseph M., e Joseph A. De Feo. Juran's Quality Handbook: The Complete Guide to Performance Excellence. 6th ed. McGraw Hill, 2010.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.