APA (7th ed.) Citation

Doucet, L. Service provider hostility and service quality. Academy of management journal.

Chicago Style (17th ed.) Citation

Doucet, Lorna. "Service Provider Hostility and Service Quality." Academy of Management Journal .

MLA (9th ed.) Citation

Doucet, Lorna. "Service Provider Hostility and Service Quality." Academy of Management Journal, .

Warning: These citations may not always be 100% accurate.