Skaggs, B. C. A customer interaction approach to strategy and production complexity alignment in service firms. Academy of management journal.
Chicago Style (17th ed.) CitationSkaggs, Bruce C. "A Customer Interaction Approach to Strategy and Production Complexity Alignment in Service Firms." Academy of Management Journal .
MLA (9th ed.) CitationSkaggs, Bruce C. "A Customer Interaction Approach to Strategy and Production Complexity Alignment in Service Firms." Academy of Management Journal, .
Warning: These citations may not always be 100% accurate.