101 ways to improve customer service training, tools, tips, and techniques

101 ways to improve customer service training, tools, tips, and techniques

Podrobná bibliografie
Hlavní autor: Ukens, Lorraine L.
Médium: Kniha
Jazyk:English
Vydáno: Hoboken, N.J. Wiley c2007.
Témata:
Customer services.
Employees > Training of.