Roldan, A. S., & Ilano, E. (2008). Introduction to hotel and front office operations. AR Skills Development & Management Services.
Cita Chicago (17th ed.)Roldan, Amelia S., i Erlinda Ilano. Introduction to Hotel and Front Office Operations. Paranaque: AR Skills Development & Management Services, 2008.
Cita MLA (9th ed.)Roldan, Amelia S., i Erlinda Ilano. Introduction to Hotel and Front Office Operations. AR Skills Development & Management Services, 2008.
Atenció: Aquestes cites poden no estar 100% correctes.