Citace podle APA (7th ed.)

Pugh, S. D. Service with a smile: Emotional contagion in the service encounter. Academy of management journal.

Citace podle Chicago (17th ed.)

Pugh, S. Douglas. "Service with a Smile: Emotional Contagion in the Service Encounter." Academy of Management Journal .

Citace podle MLA (9th ed.)

Pugh, S. Douglas. "Service with a Smile: Emotional Contagion in the Service Encounter." Academy of Management Journal, .

Upozornění: Tyto citace jsou generovány automaticky. Nemusí být zcela správně podle citačních pravidel..