Tempus fugit a call center and BPOs : employee voice, attrition, and development in the time of Starbucks and cappuccino

Tempus fugit a call center and BPOs : employee voice, attrition, and development in the time of Starbucks and cappuccino

書誌詳細
第一著者: San Jose, Wenceslao A.
フォーマット: 図書
言語:English
出版事項: Quezon City Central Book Supply 2007.
主題:
Call centers > Management.
Call centers.