APA (7th ed.) Citation

Wainwright, G. R. (2000). Tricky business letters: Persuasive tactics on paper. Prentice Hall.

Chicago Style (17th ed.) Citation

Wainwright, Gordon Ray. Tricky Business Letters: Persuasive Tactics on Paper. London: Prentice Hall, 2000.

MLA (9th ed.) Citation

Wainwright, Gordon Ray. Tricky Business Letters: Persuasive Tactics on Paper. Prentice Hall, 2000.