Shepard, G. (2005). How to make performance evaluations really work: A step-by-step guide complete with sample words, phrases, forms, and pitfalls to avoid. Wiley.
Chicago Style (17th ed.) CitationShepard, Glenn. How to Make Performance Evaluations Really Work: A Step-by-step Guide Complete with Sample Words, Phrases, Forms, and Pitfalls to Avoid. Hoboken, N.J: Wiley, 2005.
MLA (9th ed.) CitationShepard, Glenn. How to Make Performance Evaluations Really Work: A Step-by-step Guide Complete with Sample Words, Phrases, Forms, and Pitfalls to Avoid. Wiley, 2005.
Warning: These citations may not always be 100% accurate.