APA (7th ed.) Citation

Hsieh, T. Zappo's CEO on going to extremes for customers. Harvard Business Review.

Chicago Style (17th ed.) Citation

Hsieh, Tony. "Zappo's CEO on Going to Extremes for Customers." Harvard Business Review .

MLA (9th ed.) Citation

Hsieh, Tony. "Zappo's CEO on Going to Extremes for Customers." Harvard Business Review, .

Warning: These citations may not always be 100% accurate.