Rubin, J., & Chisnell, D. (2008). Handbook of usability testing: How to plan, design, and conduct effective tests (2nd ed.). Wiley.
Citação norma ChicagoRubin, Jeffrey, and Dana Chisnell. Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. 2nd ed. Indianapolis, Ind: Wiley, 2008.
Citação norma MLARubin, Jeffrey, and Dana Chisnell. Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. 2nd ed. Wiley, 2008.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.