APA-viite (7. p.)

Sait, A. J. C., & Castillo, C. J. D. Development of a call center customer satisfaction predictor based on speech features.

Chicago-viite (17. p.)

Sait, Alvi Jonathan C., ja Cris Jade D. Castillo. Development of a Call Center Customer Satisfaction Predictor Based on Speech Features. 2010.

MLA-viite (9. p.)

Sait, Alvi Jonathan C., ja Cris Jade D. Castillo. Development of a Call Center Customer Satisfaction Predictor Based on Speech Features.