APA (7th ed.) Citation

Williams, R. L. (1994). Essentials of total quality management. AMACOM.

Chicago Style (17th ed.) Citation

Williams, Richard L. Essentials of Total Quality Management. New York: AMACOM, 1994.

MLA (9th ed.) Citation

Williams, Richard L. Essentials of Total Quality Management. AMACOM, 1994.

Warning: These citations may not always be 100% accurate.