APA (7e ed.) Bronvermelding

Lorenzana, K. R. C., Molina, K. B. O., & Agustin, E. R. Motivations, challenges and coping strategies of UP students working as call center agents.

Chicago (17e ed.) Bronvermelding

Lorenzana, Karen Ruth C., Karl Benson Ombalo Molina, en Estrella R. Agustin. Motivations, Challenges and Coping Strategies of UP Students Working as Call Center Agents. 2010.

MLA (9e ed.) Bronvermelding

Lorenzana, Karen Ruth C., et al. Motivations, Challenges and Coping Strategies of UP Students Working as Call Center Agents.