APA-viite (7. p.)

Lorenzana, K. R. C., Molina, K. B. O., & Agustin, E. R. Motivations, challenges and coping strategies of UP students working as call center agents.

Chicago-viite (17. p.)

Lorenzana, Karen Ruth C., Karl Benson Ombalo Molina, ja Estrella R. Agustin. Motivations, Challenges and Coping Strategies of UP Students Working as Call Center Agents. 2010.

MLA-viite (9. p.)

Lorenzana, Karen Ruth C., et al. Motivations, Challenges and Coping Strategies of UP Students Working as Call Center Agents.