Kelada, J. N. (1996). Integrating reengineering with total quality. ASQC Quality Press.
Cita Chicago (17th ed.)Kelada, Joseph N. Integrating Reengineering with Total Quality. Milwaukee, Wis: ASQC Quality Press, 1996.
Cita MLA (9th ed.)Kelada, Joseph N. Integrating Reengineering with Total Quality. ASQC Quality Press, 1996.
Atenció: Aquestes cites poden no estar 100% correctes.