APA (7th ed.) Citation

Bly, R. W., & Kelly, R. A. (2009). The encyclopedia of business letters, faxes, and e-mail: Features hundreds of model letters, faxes, and e-mail to give your business writing the attention it deserves (Rev. ed.). Career Press.

Chicago Style (17th ed.) Citation

Bly, Robert W., and Regina Anne Kelly. The Encyclopedia of Business Letters, Faxes, and E-mail: Features Hundreds of Model Letters, Faxes, and E-mail to Give Your Business Writing the Attention It Deserves. Rev. ed. Franklin Lakes, N.J: Career Press, 2009.

MLA (9th ed.) Citation

Bly, Robert W., and Regina Anne Kelly. The Encyclopedia of Business Letters, Faxes, and E-mail: Features Hundreds of Model Letters, Faxes, and E-mail to Give Your Business Writing the Attention It Deserves. Rev. ed. Career Press, 2009.