Aksoy, L. The long-term stock market valuation of customer satisfaction. Journal of marketing.
Chicago Style (17. basım) AtıfAksoy, Lerzan. "The Long-term Stock Market Valuation of Customer Satisfaction." Journal of Marketing .
MLA (9th ed.) AtıfAksoy, Lerzan. "The Long-term Stock Market Valuation of Customer Satisfaction." Journal of Marketing, .
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