Aksoy, L. The long-term stock market valuation of customer satisfaction. Journal of marketing.
Citación estilo ChicagoAksoy, Lerzan. "The Long-term Stock Market Valuation of Customer Satisfaction." Journal of Marketing .
Cita MLAAksoy, Lerzan. "The Long-term Stock Market Valuation of Customer Satisfaction." Journal of Marketing, .
Warning: These citations may not always be 100% accurate.